You can place an order for retail products on our website by adding items to your cart and following the checkout process.
What payment methods do you accept for orders?
We accept credit cards (Visa, MasterCard, American Express), PayPal.
Do you offer international shipping?
No, we do not offer international shipping at this time.
What is your return policy?
Our return policy allows you to return products within 30 days of purchase for a full refund. Please check our returns and exchanges page for more details.
How do I track my order?
You can track your order by logging into your account on our website and accessing the order tracking feature. You’ll receive a tracking number via email once your order ships.
What is the estimated delivery time for my order?
Delivery times can vary depending on your location and the shipping method you choose. You can find estimated delivery times during the checkout process.
What if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team within 14 days of receiving the item, and we will assist you in resolving the issue.
Can I change or cancel my order after it’s been placed?
You may be able to change or cancel your order within a short window after placing it. Please contact our customer support team as soon as possible for assistance.
Do you offer discounts or promotions?
Yes, we frequently run discounts and promotions. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers.
Is there a minimum order amount for free shipping?
We may offer free shipping on orders over a certain amount. Check our shipping information page for the current minimum order threshold.
What should I do if I don’t receive a confirmation email after placing an order?
If you don’t receive a confirmation email, please check your spam folder. If it’s not there, contact our customer support for assistance.
Can I change my shipping address after placing an order?
Changing the shipping address after placing an order may be possible within a short timeframe. Please contact our customer support team to inquire about this.
How can I contact your customer support team?
You can contact our customer support team by phone, email, or through the contact form on our website. Visit our “Contact Us” page for details.
